EVENT MAKEUP /BRIDAL TRIAL APPOINTMENTS
 
Booking Fees - Upon checkout a 50% non refundable booking fee (deposit) is required to secure your booking with the remaining 50% due on the day of your appointment. 
Cancellations - If you cancel your appointment with more than 72 hours notice of your scheduled appointment, your deposit can be transferred to a new date. If you cancel your appointment with less than 72 hours notice, the deposit is non-refundable under any circumstance nor is the deposit transferrable to another date.
If you cancel with less than 24 hours notice, your deposit is not refundable nor transferrable to another date and you will be required to pay the remaining balance for the appointment.
Late to your appointment - If you are any more than 10 minutes late to your scheduled appointment with me, your appointment will be cancelled and the remaining balance will be due. This is in place to respect your makeup time with me and to respect clients booked in after you. No refunds of deposits will be issued under any circumstance for being late. 
Phone usage - ​To ensure a tranquil and focused environment in our studio, we kindly request that clients refrain from using their phones during makeup appointments. This policy is in place to provide you with the best and most undistracted makeup experience.
No children -  For safety and concentration purposes, children and infants are not allowed in the studio. 
No Shows - If you are a "no show" to your appointment, your deposit is under no circumstance refundable or transferrable and you will be charged the remaining amount owing. You will be blacklisted from rebooking with The Glam by Alexis.

By paying the booking fee (deposit), you understand and accept the terms and conditions stated above. ​ 
 
BRIDAL PARTY MAKEUP/ GROUP MAKEUP BOOKINGS 
Booking Fee (Deposit) - A non-refundable booking fee (deposit) of 50% of the total service cost is required to secure your event date and time. This fee is non-refundable and non-transferable under any circumstances once paid. Your booking is not confirmed until the booking fee is received.
Final Payment - The remaining balance is due either: 48 hours prior to the event: If paying via bank transfer. Please note that no transfers will be accepted on the day of the event. On the day of the event: If paying in cash. Failure to make the payment within the stipulated time may result in the cancellation of services, with no refund of the deposit.
Downsizing - Once the booking fee (deposit) has been paid and the booking confirmed, any reduction in the number of services (e.g., reducing the number of bridal party members) will not result in a reduction of the agreed-upon total cost. This policy ensures compensation for potential other clients turned away for the same date.
Travel and Parking - Travel fees are calculated based on your event’s location. Onsite parking must be provided and is included in the travel fee. Any parking charges incurred due to the unavailability of onsite parking will be added to the final invoice.
Cancellations/Refunds/Client Cancellations - 30 Days or More Before the Event: Cancellations made 30 days or more before the event will forfeit the deposit but incur no additional charges. Within 30 Days of the Event: Cancellations made within 30 days of the event will require the full payment of the remaining balance. The deposit remains non-refundable and non-transferable under any circumstances.
Cancellation by "The Glam by Alexis" - Should "The Glam by Alexis" need to cancel your booking due to illness, emergency, or any other unforeseen event, you will receive a full refund of the booking fee (deposit). Additionally, we will make every effort to assist in finding an alternative makeup artist for your event.
Acceptance of Terms - By paying the booking fee (deposit), you acknowledge and agree to these terms and conditions.

 

1:1 MAKEUP LESSONS

Booking Fees
To secure your 1:1 makeup lesson, a 50% non-refundable booking fee (deposit) is required upon checkout. The remaining 50% is due on the day of your lesson.

Cancellations

• More than 72 Hours Notice: If you cancel with more than 72 hours' notice before your scheduled lesson, your deposit can be transferred to a new date.

• Less than 72 Hours Notice: If you cancel within 72 hours of your lesson, the deposit is non-refundable and cannot be transferred to another date.

• Less than 24 Hours Notice: If you cancel with less than 24 hours' notice, your deposit will not be refunded or transferred, and you will be required to pay the remaining balance.

Late Arrivals
If you arrive more than 30 minutes late, your lesson will be canceled, and the remaining balance will be due. This policy respects both your time and that of other clients. Deposits will not be refunded for late arrivals under any circumstances.

No Shows
If you do not show up for your lesson, your deposit will not be refunded or transferred, and you will be charged the remaining balance. Additionally, you will be blacklisted from rebooking future lessons.

Acceptance of Terms
By paying the booking fee (deposit), you acknowledge and agree to these terms and conditions.